Effective Date: July 22, 2026
Last Updated: July 22, 2026
Welcome to Tiles and Cabinets (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit and shop on https://www.tilesandcabinets.com (the “Site”).
1. Information We Collect
To fulfill your orders for flooring, tiles, hardwood, landscaping supplies, and cabinets, and to provide customer support, we collect the following types of information:
- Personal Identification Information: Your name, email address, phone number, billing address, and physical shipping/delivery address (including freight delivery notes for bulk orders like cabinetry, palletized stone, or heavy flooring).
- Payment Details: Payment card numbers, card expiration dates, billing zip codes, and payment handle info. (Note: Payment data is encrypted and handled directly by our PCI-compliant payment processors; we do not store full payment card details on our servers).
- Browsing & Technical Data: Your IP address, browser type, device information, operating system, and details on how you navigate our site, view products, or add items to your cart.
- Cookies & Tracking Technologies: We use functional cookies to remember items in your shopping cart, save site preferences, and gather analytics to improve site performance.
2. How We Use Your Information
We use the data we collect to ensure smooth nationwide order fulfillment and site operations, specifically to:
- Process, manage, freight-quote, and ship your orders across the United States.
- Send order confirmations, shipping updates, tracking links, and delivery notifications.
- Process payments and prevent fraudulent transactions.
- Provide customer service regarding sample requests, sizing inquiries, product specs, and warranty claims.
- Send promotional newsletters and product updates (if you explicitly opt-in).
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who assist in operating our e-commerce business, including:
| Partner Category | Purpose |
| Payment Processors | Secure payment handling (e.g., Stripe, PayPal, Square). |
| Logistics & Freight Carriers | Nationwide delivery services for parcel and LTL freight (e.g., FedEx, UPS, freight shipping brokers). |
| E-Commerce Platform | Store hosting and database management. |
| Analytics & Marketing | Tracking site usability and traffic trends (e.g., Google Analytics). |
All third parties are legally obligated to protect your data and are restricted from using it for any other purpose.
4. Cookies & Website Analytics
We use cookies to enhance your shopping experience on our Site. You can choose to disable non-essential cookies through your web browser settings; however, disabling functional cookies may impact your ability to use cart functions or check out smoothly. To learn more, please read our Cookie Policy.
5. Your Rights & Choices
Depending on where you reside in the United States (including state-level privacy rights such as the CCPA/CPRA in California), you have rights regarding your personal information:
- Access & Correction: You can request to view or update the personal information stored in your site account at any time.
- Data Deletion: You can request that we delete your personal information, subject to certain administrative, legal, and tax retention obligations.
- Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.
To exercise these rights, please contact us using the information below.
6. Contact Information
If you have any questions, concerns, or privacy requests regarding this Privacy Policy or your orders, please reach out to us:
Phone: +1-877-444-0388
Website: https://www.tilesandcabinets.com
Email: support@tilesandcabinets.com
7. Updates to This Privacy Policy
We may update Our privacy policy from time to time and use of the information We collect now is subject to the privacy policy in effect at the time of use. The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised, and We encourage You to check Our Privacy Policy periodically. Any changes will become effective when We post the revised Privacy Policy on Our Website. Your use of the Website, and/or Your purchase of a product or service following these changes means that You accept the revised Privacy Policy.
Continued use of our services following the announcement of changes to the privacy policy constitutes acceptance of those changes. Therefore, we highly encourage users to review this privacy policy on a regular basis. By doing so, you will remain informed about your rights and our practices regarding your data. Should you have any questions or concerns regarding any updates, please feel free to contact us for clarification. Your trust is important to us, and we are committed to maintaining a secure and transparent environment regarding your personal information.